FAQ

Terminal

What time does the terminal open?
You should follow the arrival instructions of your cruise line.
Do you have parking at the terminal and how much does it cost?

A safe and secure parking facility is conveniently located adjacent to the cruise terminal. During peak season additional over flow lots are on site, free shuttle service will be provided

 

Parking Rates – ALL TAXES AND FEES ARE INCLUDED IN THE DAILY RATE

$30/day - Standard size car and SUV

$60/day - RV's and Mini Bus

$90/day - Busses

 

The height restriction of the garage is 7’ 4”. There are over flow lots adjacent to the parking garage to accommodate vehicles with height restrictions/oversize vehicles.

 

Reservations are not accepted or required, a parking space is guaranteed.

 

Preferred method of payment is credit card, all major credit cards are accepted.

 

Depending on parking locations, payment will be required upon arrival or departure to the facility.

 

The height restriction of the garage is 7’ 4”. There is an open lot adjacent to the parking garage to accommodate vehicles with height restrictions.

 

To save time, drop off your luggage first at the terminal then head to parking. A free shuttle is available from all over flow lots.


Can I make a parking reservation?
No. Parking is guaranteed upon arrival and there is no reservation system.
I am brining my RV, can I park it at the terminal?

Yes. There is an open surface parking lot that can accommodate oversized vehicles. The parking rate is doubled for vehicles that use more than once spot.
How far is the parking garage to the entrance of the terminal?

750ft
Can I take Uber to and from the terminal?

Yes.
I left an item in the terminal or on the ship, how do I get it back?

For lost and found inquiry please call 201-436-2083.


Cruise

What documents do I need to check in?

It is best to check with your cruise line for specific documents and process. However, the standard documents required to check in is a reservation confirmation from you cruise line and a passport for each member of the sailing party.